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Starbucks咖啡王國傳奇...........
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who know in where have 提供網上閱讀?? no dowload..!!!!!!!!!!!!!!
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網上閱讀就唔清楚, 但有本書叫 The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. 作者係 Joseph Michelli. Starbucks 既成功因素, 由 management 到 barista 都有提及. I just finished the book two months ago. Very good reading.
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